Customer: Pacific Freight Solutions Location: 2890 Harbor Way, Long Beach, California 90810 Key Contact: Fleet Maintenance Director Maria Chen
Pacific Freight’s automated warehouse in Long Beach relied on massive conveyor systems moving thousands of pallets daily. Their previous bearings were failing under continuous shock loads and dust ingress, causing bottlenecks that delayed shipments by hours.
- Bearings lasting only 9–11 months in high-load zones
- Chain misalignment and frequent belt tracking issues
- Rising costs for emergency parts and technician call-outs
Our Solution: We supplied our Heavy-Duty Spherical Roller Bearings (22318-E1-XL-T41A) with enhanced internal clearance and advanced labyrinth sealing. We redesigned several mounting housings for better load distribution and provided on-site training for their maintenance team on proper installation and condition monitoring.
Results Achieved (12-month tracking):
- Bearing service life increased to 26+ months
- Conveyor uptime improved from 91% to 98.7%
- Reduced annual maintenance spend by $143,000
- Throughput increased by 19% during peak season (verified by warehouse management system data)
Customer Feedback: Maria Chen shared: “Your team didn’t just sell us parts—they became part of our reliability program. The difference in vibration and noise is noticeable the moment you walk onto the floor. These bearings are tough enough for Long Beach port conditions.”